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About

The name

Good matcha is a problem. After it, the one from the café isn’t enough. We can’t fix that, but we can keep your tin full.

The seal

A strip runs from the lid onto the tin, so the lid can’t come off without tearing it. If it arrives whole, nobody has opened your tin since we packed it in Vancouver. The pouch inside has its own seal from Japan.

The matcha

Our matcha comes from Kagoshima, in the far south of Japan. It’s first-harvest leaf, picked in May 2026 after three weeks or more in the shade, which makes it sweeter and less bitter. It’s ground slowly on stone and heat-sealed into a 30 g pouch at the mill.

Who we are

Two people run problematcha. One picks the matcha and packs every tin by hand in Vancouver. The other runs the shop from Toronto.

Contact

If you have a question, or know a matcha bar we should try, write to hello@problematcha.com.

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